This is my honest review of Dominos:
I visited Dominos last week and when I entered the restaurant, the exterior of the outlet was quite clean and there was no person standing at the door to welcome me. There was no customer within the outlet at that time. The area behind the counter was absolutely clean and well maintained. There were 2 fire extinguishers, 2 fly repellents, 2 televisions which were muted, 3 air conditioners which were ON and the temperature was maintained at a comfortable level, in the dining area. The interiors of the outlet were clean and free of dirt. There was a water filter with hot and cold water. The lighting was appropriate for the time. The walls were damaged and cracked while the tables clean were but with scratches. I observed 3 promotional boards and 3 speakers within the outlet. The menu was clearly visible with all the prices mentioned appropriately. The restroom was clean and well maintained. There was no debris in the washroom. However, a person needs to pass the kitchen to enter the restroom which is a bit uncomfortable for customers. On entering the outlet, Hindi instrumental music was playing in the background which was a bit loud but it was eventually switched off as customers entered the shop.
All the staff were in uniform and groomed well. All had badges and their names mentioned clearly on their uniform. The production area was clean and the staff were communicating in an effective way and working as a team. The staff were efficient in cleaning the tables, chairs and floors and had a friendly and polite attitude towards the customers.
When the final order was placed, the order taker took note of my name and contact details, but still the bill mentioned the wrong name. I asked the staff to change the same to which the other staff member replied saying that she will make the correction the next time I visit the outlet. A customer then entered the outlet and had a complaint about the bill printed and the staff member was able to solve her query too. I placed an order for 3 Veg Singles and for a Coke but then went for Potato Smackers instead of a coke. The order taker asked me if I would prefer a dip with it but then I refused to order the same. The final order was placed and then she asked me my name and details. It took me about 4 minutes to place the order. The bill was printed and handed over to me quickly and I was then asked to wait.
After about 20 minutes of placing the order, the staff member served the pizzas and the smackers at my table and confirmed the ordered items. All the condiments of the pizza were served while sauce was not served with the smackers and I had to request for one. The amount of cheese in the pizzas was quite less and there was an extra amount of sauce which is not preferred by me. The overall appearance of the pizzas and the smackers was appetizing and the taste was good. I will visit the outlet again as the food items served had a very good taste and were of the right temperature. The items were priced reasonably.
I would strongly recommend my friends to visit this outlet as the place is quite comfortable and clean. The staff is also very cooperative and polite. It would be better if the restrooms were in a separate area and easily accessible.
I visited Dominos last week and when I entered the restaurant, the exterior of the outlet was quite clean and there was no person standing at the door to welcome me. There was no customer within the outlet at that time. The area behind the counter was absolutely clean and well maintained. There were 2 fire extinguishers, 2 fly repellents, 2 televisions which were muted, 3 air conditioners which were ON and the temperature was maintained at a comfortable level, in the dining area. The interiors of the outlet were clean and free of dirt. There was a water filter with hot and cold water. The lighting was appropriate for the time. The walls were damaged and cracked while the tables clean were but with scratches. I observed 3 promotional boards and 3 speakers within the outlet. The menu was clearly visible with all the prices mentioned appropriately. The restroom was clean and well maintained. There was no debris in the washroom. However, a person needs to pass the kitchen to enter the restroom which is a bit uncomfortable for customers. On entering the outlet, Hindi instrumental music was playing in the background which was a bit loud but it was eventually switched off as customers entered the shop.
All the staff were in uniform and groomed well. All had badges and their names mentioned clearly on their uniform. The production area was clean and the staff were communicating in an effective way and working as a team. The staff were efficient in cleaning the tables, chairs and floors and had a friendly and polite attitude towards the customers.
When the final order was placed, the order taker took note of my name and contact details, but still the bill mentioned the wrong name. I asked the staff to change the same to which the other staff member replied saying that she will make the correction the next time I visit the outlet. A customer then entered the outlet and had a complaint about the bill printed and the staff member was able to solve her query too. I placed an order for 3 Veg Singles and for a Coke but then went for Potato Smackers instead of a coke. The order taker asked me if I would prefer a dip with it but then I refused to order the same. The final order was placed and then she asked me my name and details. It took me about 4 minutes to place the order. The bill was printed and handed over to me quickly and I was then asked to wait.
After about 20 minutes of placing the order, the staff member served the pizzas and the smackers at my table and confirmed the ordered items. All the condiments of the pizza were served while sauce was not served with the smackers and I had to request for one. The amount of cheese in the pizzas was quite less and there was an extra amount of sauce which is not preferred by me. The overall appearance of the pizzas and the smackers was appetizing and the taste was good. I will visit the outlet again as the food items served had a very good taste and were of the right temperature. The items were priced reasonably.
I would strongly recommend my friends to visit this outlet as the place is quite comfortable and clean. The staff is also very cooperative and polite. It would be better if the restrooms were in a separate area and easily accessible.
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